Frequently Asked Questions
Everything you need to know about your Apothékary style journey.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. We also offer expedited shipping options at checkout for those who need their fashion fix faster.
What is your return policy?
We want you to love your look. If you are not completely satisfied, we accept returns of unworn, unwashed items with original tags attached within 30 days of the delivery date.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for advice.
Do you ship internationally?
Yes, Apothékary ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.
How should I care for my garments?
To ensure the longevity of your pieces, please follow the care instructions on the internal garment label. Most of our high-quality fabrics benefit from cold washing and air drying.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.